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How to Pay by Credit Card
Credit Card Payment Form
If you would like to pay by credit card, please click here for the secured online form. Particularly if you placed your reservation indirectly (such as via a travel site), this form must be completed within five days of placing your reservation, and before your scheduled arrival, for your reservation to be upheld.
Prepaid to Online Travel Agency
Some online travel agencies collect all fees and taxes at the time of booking, particularly for bundled packages with flights. If so, our unique structure (with, for example, pre-arrival services and the elegance of no front desk upon arrival), requires that the refundable retainer/deposit also be charged in advance. Regardless, please call us promptly upon making a reservation. Upon placing your reservation, coordination with us is required for your reservation to be upheld.
To Be Charged by Us
If you submit your credit card via a third-party reservation system for charging by us, some systems omit the CVV (the three- or four-digit security code) and/or the billing address. This omission is one of the reasons why we require the credit card form. Rest assured that you will not be charged twice.