Retainers/Deposits

Relevance

Corporate invoicing and attorney-trust accounts are normally exempt from requirements for deposits.

Deposits provide you with the following conveniences:

  • charges apart from our normal inclusions that you approve or exceptionally incur,
  • additional fees that you incur (such as minor extensions), and
  • unplanned damages and non-included charges that are tabulated expost-facto.

Deposits do not equate to liquidated damages. In the event of any damages or charges not covered by a deposit, respective liabilities shall be charged against any credit card on file and/or otherwise levied.

Finalizing Your Reservation

Although luxury hotels traditionally accept an authorization on a credit card that has been imprinted with a name that matches the government-issued ID of the hotel registrant, many atypical aspects of our client (not merely "guest") services, fiduciary (motivating us to avoid any adversarial circumstances) stances, extremely client-favorable privacy policies, and amenities conflict with the fundamental premises of the custom of placing authorization holds on credit cards.

To enable our wide variety of unusually customized and flexible arrangements for hospitality (such as personalized accommodations) and finance (such corporate billing accounts, and payment methods that often require days or even weeks to process and to clear conclusively), and to avoid crises on days of arrival, the deposit and fees must clear within five days of placing the reservation, and before services begin.

 

Amounts

Established Invoicing and Qualified Attorney-Trust Accounts Exempted

If you are using an established corporate billing account, or if an arrangement has been mutually agreed for an attorney trust account that has a sufficient balance maintained in reserve, requirements for deposits/retainers for most services are waived. Otherwise, a deposit or retainer applies, as shown below.

  • Refundable Deposit/Retainer
    Standard Services with a Duration of Less than One Month
    Services with an Attorney Trust Account: Waived
    Services with an Invoicing Account: Waived
    Regularly Priced Rabbit Hole Refuge, Directly Reserved by a Returning Client: $500
    Other Services, Directly Reserved by a Returning Client: $1,000
    Regularly Priced Rabbit Hole Refuge, Directly Reserved by a New Client: $750 Excluding Services in December
    Other Rabbit Hole Refuge, Directly Reserved by a New Client: $1,000
    All Other: $2,500

    For hospitality or business facilities, the deposit and fees must clear within five days of placing the reservation, and before services begin.

    For standard hospitality, with a duration of less than one month, reserved via a travel agency, the deposit amount is always automatically set at $2,500. We have been asked why reduced amounts only apply to direct reservations. New clients who reserve directly with us are usually referred by existing clients, and statistically are more aligned with our sophisticated niches, thereby presenting less exposures to problematic variables.

  • Extended Executive Services

    The standard refundable deposit amount for services scheduled to last thirty days or longer is $25,000.

    The applicable deposit for extended executive services (often including corporate housing) is twenty-five thousand dollars. No application or credit check is required. If an outside travel agency or other third party has reserved the services, the deposit amount is automatically set at twenty-five thousand dollars. Custom arrangements for specialty services or assets are dependent on mutual agreement and may involve a higher deposit. Without an invoicing or attorney-trust account, the deposit and the full duration of fees are payable within five days of placing the reservation and before services begin.

    The following reduced amounts apply to regularly priced, prepaid Rabbit Hole Refuge of one month or longer that is reserved directly.

    • For clients who have previously engaged us for extended services, the deposit amount is reduced to ten thousand dollars.
    • For new clients, the deposit amount is reduced to fifteen thousand dollars.

    Without an invoicing account, a refundable retainer of twenty thousand dollars applies to ongoing business services that are expected to last more than one month. The retainer is payable in advance, together with the estimated or fixed fees. Reduced amounts may apply in consideration of other factors.

  • International Services
    Upon Detailed Client Specification and Discussion

    As part of detailed discussions and explicit approvals, a deposit of a minimum of fifty thousand dollars would apply to the following services:

    • international services;
    • an executive cruise; and/or
    • complex event hosting.
 

Related Topics

Expenditures

You have control and broad versatility for almost any kind of expenditure, both before and during your stay. We do not apply surcharges. The balance of all remaining funds is fully refunded to you.

 
Charge Cards

Aligned with our professional-level specialization in privacy, we take the time to be extraordinarily cautious of breadcrumbs (exposing awareness of your whereabouts to sophisticated infiltrators/denigration twisters) if you choose to apply charges to a debit, credit, or prepaid card.

Cards are charged, not merely authorized, if used for the deposit.

 
Invoicing Accounts

If you are using an attorney trust account or a US PMC billing account, you are not required to provide a deposit for standard services. If you choose to provide a deposit for the benefit of convenient expenditures on your behalf, any amount is your prerogative.

 
Issuances of Refunds

After all of the related expenses have been resolved, and we have been provided with final accounting of reimbursable expenditures, the deposit balance becomes an account payable, generally issued under standard net-30 terms. Because this span of time can be awkward for some clients, we again encourage the benefits of a trust account with your attorney instead of a deposit with us.

 
Sophisticated Specialties
Deliberately Salient for Basic Consumer Travelers
Prompting Reconsideration while Time Remains for Reserving Elsewhere
Privacy-Oriented Payment Methods

Our payment terms are optimized to avoid vulnerabilities that could otherwise spark pernicious effects. Before making ourselves available to the general public, we were structured for our core markets by relying primarily on corporate invoicing accounts and attorney trust accounts. Although corporate invoicing and attorney-trust accounts remain our most preferred and suggested payment methods, please click here for our uniquely diverse breadth of payment options.

Contrast to Simplistic Procedures

Hotels customarily maintain efficient structures for high-volume mainstream markets, but those structures often are security compromises to members of our niches. Please click here to gain greater understanding of some of the risks that can unjustly befall prominent, good people in our niches.

Not Structured for Routine Consumer Affordability

Please click here for elucidation on how our complex individualization for each client in our relevant niches is diametric from the generalized procedures of mass-market hotels. We deliberately maintain consistency in upholding policies that are exceptionally beneficial resources for many clients of our specialties, and that are immaterial for most other members of our niches--but that are inconvenient for mainstream travelers who are accustomed to the routines of mass-market hospitality. A frequent arrangement of modern luxury hotels involves full prepayment of fees, charged entirely to a debit or credit card at the time of booking. Upon arrival, the same or a different credit card is pre-authorized for incidentals. Instead of authorizing credit cards--which can create esoteric vulnerabilities within our niches--we require an invoicing account, an attorney trust account, or a deposit--which can be applied towards almost any transaction before and during the stay. Consistently requiring the deposit or invoicing/attorney trust account in advance, even among those who do not wish for us to purchase anything on their behalf, deliberately nudges a mainstream traveler to reconsider carefully, while there is still time to cancel. We can thus avert surprises upon arrival by clients who would be most appropriately served by mass-market hospitality.

 
 

The Ultimate in Private Service  and  Executive Confidentiality