Preparatory Coordination with Every Reservation
Please begin coordinating with a concierge,
before you place a reservation,
or promptly upon placing your reservation.
Reservations PlacedThree Days Prior to Arrival
If you do not successfully contact us within three days of your placing your reservation, and if we cannot reach you, your reservation will disappointingly be subject to cancellation.
Costs increase, and resources decrease, as the arrival window narrows; therefore, services are dependent on coordination beginning no later than the day of placing your reservation. Otherwise, you may cancel without penalty, or choose to have the current (often significantly higher) rates apply that are effective as of the date of initiated coordination.
Because we would not know how to prepare for your services, if the reservation is not coordinated on the day of reserving, it disappointingly may be cancelled. if cancelled, all charges would be refunded.
You would be welcome to place a new reservation, subject to availability, but rates usually increase significantly in the months, weeks, days, and hours prior to arrival. These higher rates are due to higher internal costs and reduced availability of resources.
Reservations PlacedThree Days of Arrival
Preparations for hospitality that is reserved within three days of arrival must be custom-coordinated at the time of booking. Any reservation made without coordination at the time of placing the reservation would be subject to cancellation, and would need to be re-booked at the current rates, due to the intensively custom nature of urgent reservations.
Due to the escalating internal costs and the rearrangements of resources with urgency, rates for new reservations significantly increase in the months, weeks, days, and hours prior to arrival.