As a benefit of our all-inclusive customization, all foods and beverages are provided based on your detailed cuisine preferences. We carefully respect your dietary requirements, and we are willing to go to extraordinary lengths to support your medical needs.
As a function of our vigorous sense of protectiveness, we attempt to insist in good faith for food preparers to implement your requests. We endeavor to be thoughtful regarding condiments and other ingredients that could have hidden issues, which we generally attempt to convey to preparers. The outsourcing nature of our work with restaurants means that we cannot be assured of accurate fulfillment. Same-day requests and schedules for meals are especially prone to risk factors. When rushed, food preparers tend to be less thoughtful about their standard ingredients, and instead tend to focus on their usual market demands for consistency. Regardless, if there are substances to which you could have an acute reaction, and if something does not seem correct to you, please stop immediately and we will replace it. There would likely be some waiting and other inconveniences, but health matters incomparably outweigh any matters of convolution. We are protectively and empathetically on your side.
Custom-purchased, premium-caliber grocery foods are complimentary with all of our standard packages, with minimal limitations. To avoid the risks of exposure that derive from restaurant preparations, we alternatively encourage the delivery of fresh and labeled-package groceries to you. If you are reserving a Signature or Rabbit Hole Refuge (additional limitations apply to RHR), please promptly coordinate when you place your reservation for a kitchenette that meets your requirements, usually at no additional cost. With the benefits of the 24-hour dedicated servants and the fully equipped, pristine kitchens of the packages of the Executive Collection, we are happy to prepare those foods directly in your presence.
Our functional capacity to customize your food and beverages depends on the hospitality package.
Please click here for introductory general policies regarding food and beverages.