If you were referred to us by a representative or advisor who provides personal service,
we shall attribute your reservation or lease to that agent,
regardless of whether you place your reservation by contacting us directly.
To compartmentalize information about sensitive arrangements, please place your reservation or lease directly, and please instruct us of what arrangements can be discussed with your representatives.
Many services, features, and amenities that are included with direct reservations are excluded from reservations via online travel agencies.
Please do not rely on the policy presumptions or standardized payment information of travel Web sites or other third parties.
Some travel sites automate globally standardized descriptions,
based on assumptions of basic mass-market hospitality—
thereby incorrectly inferring or over-simplifying our services, policies, and features.
If an applicably lower rate were to become available to you,
anytime until your arrival, from any source,
you would be credited accordingly.
Only reservations that are placed directly with Dignitary Discretion—
and some offline reservations by personally coordinating agents—
receive the guarantee of continuously lowest rates.
Basic Consumer Affordability or